At Sponsred, we aim to provide secure, transparent, and reliable financial transactions between creators, influencers, brands, and agencies. By using Sponsred, you agree to this Payments & Refund Policy.
1. Payment Processing
Sponsred may use secure third-party payment gateways and processors to handle transactions, subscriptions, payouts, and financial operations.
By making a payment on Sponsred, you authorize us and our payment providers to process charges through your selected payment method.
2. Campaign Payments
Brands may be required to fund campaigns in advance before creator collaborations begin. Funds may be temporarily held in a secure escrow or protection system until campaign requirements are fulfilled.
Payments are generally released to creators once deliverables are completed, reviewed, and approved according to campaign agreements.
3. Subscription Plans
Sponsred may offer premium subscriptions, creator tools, analytics, automation features, or business plans with recurring billing.
- Subscription charges may recur monthly or annually.
- Users are responsible for maintaining valid payment methods.
- Failure to complete payment may result in feature restrictions or suspension.
- Pricing and features may change with prior notice.
4. Platform Fees
Sponsred may charge transaction fees, processing fees, platform commissions, subscription fees, or service charges depending on the type of campaign or subscription selected.
Applicable fees will be displayed before payment confirmation whenever reasonably possible.
5. Creator Payouts
Creators are responsible for providing accurate payout information, including bank details, payment accounts, tax information, and identity verification when required.
Sponsred is not responsible for delays caused by banking systems, incorrect account details, payment providers, or verification failures.
6. Refund Eligibility
Refunds may be considered only in limited circumstances and according to applicable laws and platform policies.
- Duplicate or accidental payments
- Unauthorized transactions verified by investigation
- Failed campaign delivery where obligations were not fulfilled
- Technical billing errors caused by the platform
Refund requests must generally be submitted within a reasonable time after the original transaction date.
7. Non-Refundable Situations
Certain payments, subscriptions, or digital services may be non-refundable once accessed, activated, delivered, or consumed.
- Completed creator campaigns
- Subscription periods already used
- Digital tools, analytics, or premium features already accessed
- Delays caused by users failing to provide required information
Sponsred reserves the right to deny refund requests where abuse, fraud, manipulation, chargeback misuse, or policy violations are detected.
8. Chargebacks & Payment Disputes
Users are encouraged to contact Sponsred Support before initiating chargebacks or disputes through banks or payment providers.
Fraudulent or abusive chargebacks may result in account suspension, financial restrictions, or permanent removal from the platform.
9. Taxes & Financial Responsibility
Users are individually responsible for reporting and paying all applicable taxes, duties, GST, VAT, or other financial obligations related to payments received or processed through Sponsred.
10. Payment Security
Sponsred takes reasonable measures to secure payment information and transactions through trusted providers and technical safeguards.
However, Sponsred does not guarantee uninterrupted or completely risk-free payment processing services.
11. Policy Updates
Sponsred may modify this Payments & Refund Policy at any time to reflect operational, legal, or financial changes.
Continued use of the platform after policy updates constitutes acceptance of the revised policy.
12. Contact Information
Sponsred Payments & Billing Team
Email: billing@sponsred.com
Website: www.sponsred.com